Projectverse

Challenge:

Frequent bugs and misinterpretation of test cases delayed releases and introduced QA inefficiencies.

Solution:
Shifted to behavior-driven development (BDD) with Gherkin-based acceptance criteria. Enabled QA teams to derive test cases directly from user stories.

Outcome:
Cut QA turnaround time by 30%, reduced post-release defects by 45%, and improved confidence in release readiness.

Challenge:
Manual dealer onboarding processes and mismanaged queries led to operational inefficiencies.

Solution:
Created BRDs, designed functional workflows, and worked with cross-functional teams to implement a digital dealer management system and aligning it with existing systems

Outcome:
Improved onboarding time by 50%, increased dealer satisfaction through faster query resolution, and reduced data errors by 70%. 

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Challenge:
The nonprofit relied on manual spreadsheets and emails to manage donor outreach, campaign tracking, and reporting. This led to delayed communications, inconsistent donor follow-ups, and poor visibility into fundraising performance.

Solution:
Implemented fundraiser management system integrated with donor segmentation, automated email workflows, and real-time dashboards. Created personalized engagement journeys and donation triggers based on donor behavior.

Outcome:
Increased donor engagement by 25%, reduced campaign setup time by 50%, and improved donation tracking accuracy by 60%.

Challenge:
The client’s operations team was struggling with scattered service requests, lack of visibility across stages, and frequent follow-ups between departments that resulted in delays, confusion, and unclear ownership.

Solution:

Designed a lightweight internal tool using no-code platform. Each request was logged with timestamps, priority, and owner. We introduced status tags (e.g., "In Review", "Pending Input", "Closed") and set up auto-notifications to avoid manual chasing. Dashboards gave leadership a snapshot of workload and performance.

Outcome:

Response delays dropped by 40%, cross-team coordination improved noticeably, and the team could finally track trends and bottlenecks.

Challenge:
A logistics firm’s app lacked robust backend integration, creating data sync issues and operational delays.

Solution:
Mapped API requirements, conducted technical feasibility assessments, and collaborated with developers to optimize workflows.

Outcome:
Increased sync speed by 30%, reduced support tickets by 25%, and enabled near real-time updates in the mobile app.

Challenge:
Manual complaint handling led to delays, confidentiality risks, and lack of structured reporting for HR.

Solution:
Designed and deployed a secure, role-based grievance management platform with anonymous submission, auto-escalation, and ICC reporting features.

Outcome:

Improved resolution TAT by 40%, ensured 100% compliance with POSH guidelines, and enhanced employee trust through transparent and confidential case tracking.

Challenge:

A construction and agri-equipment client struggled with scattered purchase inquiries from social media, web, and field agents.
Manual dealer mapping led to delays, mismatches, and poor visibility across regions.

Solution:

Built a centralized system to capture purchase needs from multiple channels like webforms and social platforms. Used pincode logic to auto-assign leads to the nearest authorized dealer with instant notifications.

Outcome:

Reduced response time by 60%, improved dealer accuracy, and enabled faster fulfillment across rural and urban regions.​

Challenge:

Manually updating daily sales data was repetitive and error-prone. Teams spent hours each morning copying data, formatting sheets, and sending reports, leaving little time for actually analysing the data.

Solution:

Set up a Google Sheet integrated with backend sales data using simple Google Apps Script and Schedulers. The script auto-refreshed totals, populated charts, and triggered daily emails to stakeholders with key metrics. No-code dashboards on top helped teams make faster decisions.

Outcome:

The automation saved 1–2 hours daily, improved accuracy, and gave teams real-time access to the latest numbers without nudging anyone.​